Privacy Policy

We may collect information that you voluntarily provide, including your name, email address, telephone number, service interests, appointment information, and details you choose to share about your financial concerns or goals.

We may also collect limited technical information when you use our website, such as your browser type, device type, pages visited, referring website, and general interaction with the website.

We may use information to:

• Respond to questions and service requests
• Schedule and manage appointments
• Provide requested financial education, insurance guidance, and consulting services
• Maintain customer and prospect records
• Send service-related emails or text messages when authorized
• Send educational or promotional communications when separate consent has been provided
• Improve our website, services, and customer experience
• Maintain security and meet legal or regulatory obligations

Text-message consent is optional and is not required to submit an inquiry or purchase services.

When you provide separate consent, BIGFACS, LLC may send non-marketing messages concerning responses to your inquiry, appointment scheduling, and appointment reminders. If you provide separate marketing consent, BIGFACS, LLC may send financial education updates, service information, special offers, and event announcements.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may use service providers that support website hosting, customer relationship management, appointment scheduling, payment processing, email delivery, text-message delivery, analytics, and other business operations. These providers may access information only as needed to perform services for BIGFACS, LLC and must handle it according to applicable agreements and requirements.

Our website may use cookies and similar technologies to support website functions, understand website activity, remember preferences, and improve performance. Browser settings may allow you to limit or disable cookies, although some website features may not function properly afterward.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No electronic system can be guaranteed completely secure.

We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, meet contractual obligations, and comply with applicable requirements.

You may request access to or correction of certain personal information by contacting us. You may unsubscribe from promotional emails using the link provided in those emails.

You may stop text messages at any time by replying STOP. For assistance with text messaging, reply HELP or contact us directly.

This website is intended for adults and is not directed toward children under 13. We do not knowingly collect personal information from children under 13 through this website.

Our website may contain links to websites or services operated by others. BIGFACS, LLC is not responsible for the privacy practices or content of those websites. Review their policies before submitting information.

We may update this Privacy Policy as our services, technology, or requirements change. The effective date at the top of this page will show when the policy was last updated.

For questions or privacy-related requests, contact: